Assuming at some point you have asked someone, "What exactly is an Atlassian Confluence?" you would have gotten at least one of these general responses:
"It's a wiki."
"It's a knowledge base."
"It's a business friendly workspace."
Although, These classic responses might be precise, they aren't self explanatory if you aren’t acquainted with terms like "wiki" or "knowledge base." Confluence is intended to be used by everybody in your organization, from a marketer to a manager to a developer to a designer. Each additional member adds value to your cause . In confluence, it's very important that jargon doesn't scare users before they even start rolling. Ofcourse, members will take an interest if the language is simple, self explanatory and clear .
WHAT IS A WIKI?
Since most people know about Wikipedia, Confluence creators have utilized the tactic of starting with something people already know . As we know, Wikipedia is an informational database containing millions of pages which can be edited by anyone. Although, there are very few editors who ‘actually’ edit a Wikipedia page. But, the democratic instance of Wikipedia is powerful which is allowing everyone to leave a mark.
Exactly, in the same way Confluence users can edit the content that is available immediately to each and every member of the organization. Anyone can make or alter content as per their use case. It's pretty much as simple as working in a word processor.
WHAT IS A KNOWLEDGE BASE?
For a non-IT person, the term knowledge base could be new. Knowledge Base is nothing but the collection of Frequently Asked Questions, also known as the "FAQ”. We all have used FAQs at some point in our lives. This is a much smarter entry point for a member who wants to get versed with the organization’s knowledge. Think of it as a central repository of information aggregated by all the members for keeping everyone on the same page.
WHAT IS A WORKSPACE?
The expression "workspace" is pretty overused today. We often hear the term used in collaborative documents , project management, actual physical locations like coworking spaces, labs etc. The essence of a workspace is to make it relevant to an employee's daily responsibilities. In other words, software development team jargons should not be used while interacting with the accounting. For advanced users, we can have a complex set of use cases. But, for new users, it is recommended to just keep things simple.
What Makes Confluence Powerful ?
● Quick adaptability for any kind of work.
● Constantly evolves with the teams as necessities change.
● Collaborating real time from anywhere in the world.
● Powerful features to improve efficiency and management
● Confluence allows us to go ‘back in time’ by having version edits.
In case you want to get personalized attention in Confluence, Ziggle Tech can help you to assist to plan your Confluence needs. Feel free to contact us today.
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